{"componentChunkName":"component---src-templates-simple-markdown-js","path":"/use-cases/","matchPath":"","result":{"data":{"markdownRemark":{"html":"<h1 style=\"position:relative;\"><a href=\"#use-cases\" aria-label=\"use cases permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a><div class=\"hidden-anchor\" id=\"use-cases\"></div>Use Cases</h1>\n<table>\n    <thead align=\"left\">\n        <tr>\n            <th>Use Case Category</th>\n            <th>Use Case Description</th>\n            <th>API Reference</th>\n        </tr>\n    </thead>\n    <tbody>\n        <tr>\n            <td rowspan=3>3P Enrichment with Process Intelligence</td>\n            <td>Enrich 3P objects with business priority, process scores, anomaly flags, process KPIs or other calculations.</td>\n            <td rowspan=5><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/overview\">Knowledge Model API</a>\n<ul>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/api-reference/openapi/reference/operation/getKnowledgeModelDataResult/\">Retrieve Knowledge Model (KM) data</a></li>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/api-reference/openapi/reference/operation/getRecordDataResult/\">Retrieve Knowledge Model (KM) Record data</a></li>\n</ul></td>\n        </tr>\n        <tr>\n            <td>Assist operations and decision-making in 3P apps with process-specific recommendations.</td>\n        </tr>\n        <tr>\n            <td>Provide more granular, task/activity-level process status to 3P apps.</td>\n        </tr>\n        <tr>\n            <td rowspan=2>Export Process Analytics to 3Ps</td>\n            <td>Share process KPIs across business dimensions.</td>\n        </tr>\n        <tr>\n            <td>Share digital transformation impact analysis.</td>\n        </tr>\n        <tr>\n            <td rowspan=3>Out-of-the-Box (OOTB) Integration \n            with Business Intelligence</td>\n            <td>Self-discoverable Knowledge Metadata.</td>\n            <td rowspan=3><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/beta-features/interoperability/odata-beta-features\">BETA - OData Protocol for Knowledge Model API</a>\n<ul>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/api-reference/openapi/reference/operation/odataMetadataResult/\">Knowledge Model (KM) metadata</a></li>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/api-reference/openapi/reference/operation/odataServiceDefinitionResult/\">Knowledge Model (KM) service definition</a></li>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/api-reference/openapi/reference/operation/odataServiceDataResult/\">Knowledge Model (KM) service data retrieval</a></li>\n</ul> </td>\n        </tr>\n        <tr>\n            <td>Structured Query Semantics</td>\n        </tr>\n        <tr>\n            <td>Relationship Navigation</td>\n        </tr>\n        <tr>\n            <td rowspan=3>Trigger 3P Procedures/Automations</td>\n            <td>A 3P automation tool retrieves Celonis process inefficiencies and starts a 3P procedure to rectify it.</td>\n            <td><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/overview\">Knowledge Model API</a>\n<ul>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/api-reference/openapi/reference/operation/getKnowledgeModelDataResult/\">Retrieve Knowledge Model (KM) data</a></li>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/api-reference/openapi/reference/operation/getRecordDataResult/\">Retrieve Knowledge Model (KM) Record data</a></li>\n</ul></td>\n        <tr>\n            <td>Upon the occurrence of an anomaly incident, an event is emitted to trigger a 3P automation platform.</td>\n            <td rowspan=4><a href=\"https://developer.celonis.com/process-intelligence-apis/subscription-api/overview\">Subscription API</a>\n<ul>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/subscription-api/api-reference/openapi/reference/operation/createSubscription/\">Create a Subscription to a Knowledge Model (KM) Trigger</a></li>\n</ul></td>\n        </tr>\n        <tr>\n            <td>Upon the arrival of a new case to handle, an event is emitted to trigger a 3P automation platform.</td>\n        </tr>\n        <tr>\n            <td rowspan=1>Feed Live Dashboards</td>\n            <td>Synchronize displayed objects or KPIs in live dashboards with fresh data from Celonis.</td>\n        </tr>\n        <tr>\n            <td rowspan=1>Contextual Data Synchronization</td>\n            <td>Synchronize objects in 3P data lakes with fresh process information.</td>\n        </tr>\n        <tr>\n            <td rowspan=2>Execute Celonis <strong>Tools</strong> from 3P GenAI Agents</td>\n            <td>Execute informative tasks whose purpose is to retrieve Celonis knowledge in the process context of the AI Agent in order to make informed decisions.</td>\n            <td rowspan=2><a href=\"https://developer.celonis.com/process-intelligence-apis/agents-api/overview/\">AI Agent API</a>\n<ul>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/agents-api/api-reference/openapi/reference/operation/post-tool-response/\">Execute Tool</a></li>\n</ul> </td>\n</tr>\n        <tr>\n            <td>Execute actionable tasks in the process context and the business domain covered by the AI Agent.</td>\n        </tr>\n        <tr>\n            <td rowspan=1><strong>Chat</strong> with Celonis GenAI Agents from a 3P app</td>\n            <td>Start a conversation with a Celonis Agent on a topic related the agents's context and scope. The agent answers questions and executes decisions.</td>\n            <td><a href=\"https://developer.celonis.com/process-intelligence-apis/agents-api/overview/\">AI Agent API</a>\n<ul>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/agents-api/api-reference/openapi/reference/operation/pushConversations/\">Chat with a Celonis Agent</a></li>\n</ul> </td>\n        </tr>\n        <tr>\n            <td rowspan=3>Enable tool creation based on Celonis Knowledge in 3P GenAI Agents</td>\n            <td>Provide Business Context using Process Knowledge.</td>\n            <td rowspan=3><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/beta-features/ai/semantic\">BETA - Knowledge Model API Semantic Extensions for 3P Agent</a>\n<ul>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/api-reference/openapi/reference/operation/getKnowledgeModelSpec/\">Generate OpenAPI Spec from Knowledge Model (KM) metadata</a></li>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/api-reference/openapi/reference/operation/summaryResult/\">Get Knowledge Model (KM) record column statistics</a></li>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/api-reference/openapi/reference/operation/getRecordQueryResult/\">Query Knowledge Model (KM) Record</a></li>\n  <li><a href=\"https://developer.celonis.com/process-intelligence-apis/knowledge-model-api/api-reference/openapi/reference/operation/getKnowledgeModelQueryResult/\">Query Knowledge Model (KM)</a></li>\n</ul></td>\n        </tr>\n        <tr>\n            <td>Semantics for Process Knowledge Understanding.</td>\n        </tr>\n        <tr>\n            <td>Offer tools for Process Knowledge Retrieval.</td>\n        </tr>\n    </tbody>\n</table>","headings":[{"value":"Use Cases","depth":1}]},"contentItem":{"data":{"lastModified":"2025-10-07T17:03:39.000Z","enableToc":null,"disableLastModified":null,"tocMaxDepth":null,"requestLogin":false}},"siteConfig":{"enableToc":false,"disableLastModified":false,"tocMaxDepth":4}},"pageContext":{"matchPath":"","id":"9f682e64-2aab-5a9c-8620-fd6e2bda1086__redocly content/use-cases/","seo":{"title":"Use Cases","description":null,"image":"","keywords":null,"jsonLd":null,"lang":null,"siteUrl":null},"pageId":"use-cases.md","pageBaseUrl":"/use-cases","type":"markdown","toc":{"enable":true,"maxDepth":4,"headings":[{"depth":1,"value":"Use Cases","id":"use-cases"}]},"data":{"title":""},"catalogInfo":null,"link":"/use-cases/","sidebarName":"celonis","isLanding":false,"showPrevButton":null,"showNextButton":null,"apiVersions":null,"apiVersionId":null,"isDefaultApiVersion":null}},"staticQueryHashes":["1123603147","1302185487","1344209882","1398840060","1520077861","1975142765","2667623876","2950305614","3240152602","3743992808","561138138"]}